Billing
Clear terms, no surprises. Here is exactly how the trial, cancellation, refunds, and top-ups work.
Every plan begins with a 14-day free trial. We do not charge you during the trial. If you cancel before it ends, you are never billed.
You can cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period — you keep full access until then. We do not charge for the days that remain, and there is no prorated charge on cancellation.
Subscription fees are non-refundable once a billing cycle has begun, except where required by applicable law. The one exception: if a technical fault makes the platform completely unusable and we are unable to resolve it within 7 business days, you may request a prorated refund for the unused portion of that billing cycle by writing to us.
Top-up credit packs are a one-time purchase. They never expire and remain in your wallet. Because they are a consumable balance, top-up purchases are non-refundable once bought.
All prices are shown excluding GST; 18% GST applies on top. A GST-compliant tax invoice is emailed to your registered address for every payment, so you can claim input tax credit where eligible.
Email guptakaran.1501k@gmail.com from your registered email address with the payment reference. We acknowledge refund and billing queries within 48 hours.
The Finance Laboratory is operated by Radha Emporium. This policy sits alongside our Terms of Service and Privacy Policy.